Offer

Mobile Ticket Inspection
and Payment Notice Management

Ticket Inspection App

The BEESSET ticket inspection application is a mobile tool designed for comprehensive ticket inspection management in public transport. It runs on Android devices, including PAX A77, PAX A920 Pro, and PAX A6650, and integrates with the central system, specifically the ticket inspection module of BEESSET’s Cloud Collector Data Warehouse.

The application continuously synchronizes data related to inspection shifts, ongoing inspections, checked tickets, and issued payment notices. This makes it possible to record inspectors’ activities and monitor inspection operations in real time.

Comprehensive Ticket Inspection Management

Starting a ticket inspection takes just a few simple steps. The inspector selects the inspection start stop, line, and vehicle fleet number, while the application uses the device’s GPS location to suggest nearby stops. Information about the start and end of the inspection is automatically transmitted to the central system.

During the inspection, the application allows the inspector to temporarily disable ticket sales in the vehicle being inspected, limiting the possibility of purchasing a ticket after the inspection has already started. The restriction can be extended or removed earlier by the inspector.

When integrated with the Cloud Collector Data Warehouse, information about the sales restriction can be distributed to all integrated sales channels, including external mobile applications.

Inspection of Different Ticket Media

The application supports the inspection of tickets stored in 2D codes, tickets assigned to contactless payment cards, as well as products stored on city cards.

After reading a ticket, the inspector receives clear information about its status and details such as the ticket type, passenger profile, fare zone, place and time of purchase, and validity period. The system can identify, among other things, valid and invalid tickets, tickets purchased for a different line or vehicle, tickets checked before or after their validity period, blocked tickets, and cases requiring additional verification.

The application can also detect tickets purchased after an inspection sales restriction has been activated, helping to identify potential misuse. It also records previous checks of the same ticket during a given inspection and informs the inspector when the ticket was last verified.

Tickets Assigned to Payment Cards

In systems where a payment card also serves as the ticket identifier, the inspector can verify the passenger’s entitlement to travel by presenting the same card or mobile device that was used to make the purchase.

Based on the card number (PAN) and a dedicated library, the application generates a unique token for the payment medium and then retrieves the list of tickets assigned to it from the central system. The inspector can open the details of each ticket and verify its current status.

2D Code and Document Inspection

The application supports tickets stored as 2D codes protected with the sales operator’s digital signature. As part of previous deployments, it has been integrated with nationwide ticket sales applications such as moBILET, SkyCash, Jakdojade, zBiletem, and GoPay. The BEESSET ticket inspection application also supports the inspection of P&R parking tickets, for example in Kraków, which entitle passengers to use public transport.

The inspection system also supports operator key management. During ticket inspection, the application can notify the inspector if a key has expired, has been suspended, or is missing and therefore cannot be used to correctly verify the digital signature.

In addition to tickets, the application can also read data stored in a 2D code on a ZUS identification card, supporting verification of a passenger’s entitlement to discounted or free travel.

Issuing Payment Notices Directly During Ticket Inspection

If a passenger does not have a valid travel entitlement, the application can handle the entire process of issuing a payment notice directly on the inspector’s device. Inspection details, including the line, vehicle, and location of the incident, are automatically transferred to the form. The inspector then enters the passenger’s personal details, identity document information, address, reason for issuing the notice, and the applicable fees.

The process also supports special cases, such as entering the details of a parent or legal guardian for passengers under the age of 13. Before completing the operation, all information can be reviewed, and both the passenger and the inspector can sign directly on the device screen.

On devices equipped with a built-in printer or connected to a Bluetooth printer, the payment notice can be printed immediately after it is issued. It is also possible to prepare a copy, store the document exclusively in electronic form, or deliver it electronically to the passenger, for example via a link sent by SMS or as an attachment to an email.

Regardless of the selected option, all data is automatically transferred to the central system, eliminating the need for repeated manual entry.

Depending on the configuration, the application can support different ways of completing the process, including issuing a deferred payment notice, accepting cash payment, or processing an electronic payment. As a result, a single device can be used both for ticket inspection and for further passenger service when no valid travel entitlement is presented.

For electronic payments, including payment cards and BLIK, the application can integrate with payment applications provided by payment processing operators. Confirmation of the completed transaction can be stored as an electronic attachment linked to the issued payment notice.

Inspector Team Operations

The application supports inspection teams using multiple devices simultaneously. Inspectors assigned to the same shift receive synchronized information about the start and end of inspections, sales restrictions, and leaving the vehicle.

Actions performed by one team member are automatically visible on the other devices, allowing several inspectors to operate as a single synchronized team.

Reporting and Work Documentation

Inspectors can generate a daily report in PDF format directly on the device. The report includes information about completed inspections, comments, additional activities performed, the number of payment notices issued, and payments collected.

The application also allows comments to be added to a specific inspection or to the entire shift, making it easier to document unusual events and provide additional information to the central system.

One Tool for the Entire Ticket Inspection Process

The BEESSET ticket inspection application combines within a single device vehicle identification, verification of various ticket media, payment card and 2D code handling, sales blocking, inspection documentation, payment notice issuance, payment processing, and inspector activity reporting.

Continuous synchronization with the central system ensures that inspection data is transferred directly into subsequent back-office processes. This reduces the need for manual data re-entry, streamlines the work of inspection teams, and enables ongoing supervision of ticket inspection activities.

The application integrates with the Cloud Collector Data Warehouse, in particular with the Ticket Inspection Module and the Ticket Sales Module, as well as with the WindyFlow system, which supports further processing and high-volume debt collection related to issued payment notices.

BEESSET ticket inspection solutions are currently in use in cities including Kraków, Białystok, Bielsko-Biała, Grudziądz, Ełk, Tomaszów Mazowiecki, Żywiec, Zakopane, and Wolsztyn.

Below, we present 2025 statistics from our largest deployment:

Example video demonstrating the ticket inspection application in Bielsko-Biała:

Example of contactless payment card tokenization using a PAX D200 device connected to an Android device running the ticket inspection application:

Example screens from the Inspektor ticket inspection application used in Białystok with the SECAM system:

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