Ticketing System in Bielsko-Biała

📣 This week has brought us several pieces of good news 😊

1️⃣🟢 The first was the production launch of our new e-shop: https://bilety.mzk.bielsko.pl/.

Developed in cooperation with Miejski Zakład Komunikacyjny w Bielsku-Białej Sp. z o.o., Mera Systemy and APDU, the portal offers, among other features:

🔹 A simple 5-step wizard for purchasing public transport tickets 🎫,

🔹 The option to assign a ticket to a contactless payment card 💳📱⌚️ or store it in a QR code,

🔹 The service interface available in 4 languages – Polish 🇵🇱, English 🇺🇸, Ukrainian 🇺🇦 and German 🇩🇪 – including email notifications,

🔹 The ability to submit requests, including invoice requests and complaints,

🔹 An automatic refund option for tickets whose validity period has not yet started,

🔹 Integration with APDU’s tokenisation gateway,

🔹 Integration with Przelewy24 online payments,

🔹 The ability to assign multiple QR code profiles and payment card tokens used as ticket identifiers to a single portal account,

🔹 Transaction and ticket purchase data from the e-shop is transferred to the central Cloud Collector (CC) system and to ticket inspection devices,

🔹 After the New Year, the portal will also display card transactions made at validators to be installed in MZK vehicles.

2️⃣🟢 The second development, directly related to the launch of the e-shop, was the integration and activation – in cooperation with the respective providers – of three mobile public transport ticketing applications: mPay, moBiLET and SkyCash. This made it possible to centralise public transport ticket sales 🎫 in Bielsko-Biała.

For all long-term tickets purchased through these applications, passengers are required to provide details such as their first name, surname and date of birth. For short-term tickets 🎟, passengers are required to enter the vehicle fleet number 🚌.

For each successful transaction, the Cloud Collector central data warehouse sends a 2D code to the integrated applications, containing encrypted 🔐 information about the purchased ticket 🎫.

The solution was implemented using our Cloud Collector (CC) data warehouse. In addition to centralising sales, the system provides real-time access to all purchases, regardless of the sales channel or application provider. As a result, the system owner always has access to an up-to-date sales report 📈🧑‍💼

👮 Ticket inspection – including reading 2D codes from both the e-shop and the three mobile applications, tokenising contactless payment cards, and blocking ticket sales during inspections – is based on our mobile application installed on PAX A77 terminals 📱.

The technological solution for tokenisation 💡🔏, both in the inspection device and in the web gateway integrated with the e-shop, was provided by APDU.

We delivered the project as a subcontractor to Mera Systemy, and we would like to thank them for their trust!

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