Ticketing System in Białystok

📣 As the year draws to a close, it has brought us several interesting and ambitious projects which, as always, we managed to deliver on time 😊‼️ We will probably write about some of them in January, once they go live, while others will have to remain under wraps a little longer 🤫. Today, however, we would like to share a deployment completed close to home – in the City of Białystok 🥳.

On 18 December 2023, together with PIXEL, we launched a comprehensive solution consisting of several modernised components:

➡️ Electronic ticketing system,
➡️ Passenger counting system,
➡️ Dynamic passenger information and fleet management system.

From the passenger’s perspective, the deployment resulted in the installation of 900 NV1 electronic validators – www.kasownik.info – on Białystok Public Transport buses, providing the following functions:

☑️ Support for the MTT/Pay-as-You-Go tariff for contactless payment cards, with automatic calculation of the most advantageous fare at the end of the day (more about the solution: https://biletomaty.bialystok.pl/#section-mtt),

☑️ Support for the Known Fare model, allowing passengers to purchase a ticket selected on the screen using either a contactless payment card or the e-wallet on the BKM city card,

☑️ Support for all existing functions of the Białystok City Card, including the e-wallet, Check In – Check Out tariff, and collection of tickets purchased through the passenger portal (more about the BKM card: https://komunikacja.bialystok.pl/?page=e-karta),

☑️ Preparation of the device to read 2D codes from external ticketing applications as well as QR codes printed by mobile ticket vending machines,

☑️ Display of real-time information on the validator screen while idle, including the vehicle’s current route and actual transfer options at upcoming stops,

☑️ Integration with Pixel’s XC-6 onboard computer for device locking, self-diagnostics and timetable data,

☑️ Integration with the Inspektor ticket inspection application, the www.ekarta.bialystok.pl portal, MTM management software and the SECAM electronic ticketing system.

The installed validators extend the existing sales network built around Pixel’s mobile ticket vending machine system, launched more than three years earlier.

The acquiring bank for the project is Bank Pekao S.A., while APDU supplied the technology for the payment application running on unattended EMV terminals, including an extension supporting the city card.

Attached are several screenshots of the GUI.

P.S. We will cover the benefits of the system for the Public Transport Authority and its operators in a separate post 😊

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